expecting parents

cancellation & return policies

cancellations & sick policies

The following policies apply to Prenatal classes, New Parent classes, and Workshops.

Cancellations may be done by calling the center in advance of your class. There will be a $15 cancellation fee per class for all classes. Any cancellations within 3 days of your class will be refunded at 50%.

There are no refunds after your class has started.

Refunds for cancellations for medical reasons will be evaluated on a case by case basis. The $15 cancellation fee will still apply.

For the New Parent classes, trust and support are built upon cohesion with your classmates, and topics may vary from group to group. For these reasons there are no make-up sessions.

In the case of illness, please call the center in advance of your class to reschedule. Refunds are only available if you have notified us in advance. No refunds or reschedules are available for an individual session missed in a New Parent class.

For participants in our mom and baby classes: if you or your baby has a fever, vomiting, diarrhea, or other obvious signs of illness, you must protect the others in your class by staying home until your baby has been symptom-free for 24 hours. If you are unsure whether your baby is eligible to attend class (i.e. mild coughs, colds, or viral illnesses that are resolving), we ask you to check with your baby’s health care provider to understand whether the illness is currently contagious and might be transmitted, and whether your baby is cleared to attend class.

COVID-19: We are following guidelines from the Minnesota Department of Health for the health and safety of Amma families. Masks are required for all staff and clients. If you or someone you have had close contact with has tested positive, you will be asked to stay home from your Amma class and/or reschedule your class to take place after your 14 day quarantine period. If you come to class with symptoms such as a fever we will send you home. In all events we will work with you to the best of our ability to reschedule. Note: All in person classes will continue to proceed in person unless otherwise mandated by governing bodies. You will be notified of any changes and given options if this no longer fit your education needs.

Inclement weather: if the class is canceled due to inclement weather, we will post the information on the home page. Please check our home page often when you see the weather is bad. If your class is canceled due to weather, we will do our best to find you a make-up class. If no make-up classes fit your schedule, you will be issued a refund. Note: In the event of inclement weather an in person class may turn into virtual in certain circumstances. You will be notified and given options if this no longer fits your education needs.

Classes may be canceled for low enrollment. Although this is rare, know that we will work with you to find another session, but if nothing else fits your schedule we will issue a full refund.

Switching Classes

Clients may switch into another section of a stand alone class, provided there is space.  This must be done by calling the center. Switches must be done within 3 days of your class so we have every opportunity to fill your vacancy.

No reschedules are available for classes missed in our New Parent Programs or recurring Prenatal Classes such as Preparing for Childbirth, Natural Childbirth, Expecting Multiples, etc.

 

Class registrations

Unless otherwise noted, all Prenatal classes accommodate one expectant parent and one non-pregnant support person (partner, mom, sister, etc). Any additional attendees need to register for the class separately and pay full tuition, assuming there is space in the class.

Please note that a hospital tour is not part of any prenatal classes at Amma. You can contact your birthplace directly for information about tours.

Virtual classes:  Occasionally our classes are recorded for teacher training and development.  Your teacher will always inform you if your class is being recorded, giving you the option to turn off your video if you so chose.

Amma Parenting Center honors all the ways to become a family. We use the term “expectant parent” to include parents of all genders and relationships to their children, whether it be biological, adoptive, or via surrogate.

The New Mama Class, Second Time Mama, and Beyond Newborns accommodate just the mother and her baby. All other New Parent classes accommodate two members of the same family.

With twins, both babies count as one registration in our New Parent classes.

No children or infants are allowed in prenatal classes with the exception of Big Brothers and Sisters unless otherwise stated.

We’re sorry, but due to the classroom size we cannot accommodate foreign language interpreters. Doing so creates noise disruptions.  Families who are not native English speakers will find our online childbirth class comprehensive and easily translated by an interpreter.  You can also look into our private childbirth classes, to which you may bring your interpreter. For hearing impaired clients, please contact our Director of Prenatal Education, so that we can make a plan for your education.

 

Class reimbursement

Some health insurances may cover part or all of the cost of your class or allow you to use funds from your health savings account. Be sure to check with your insurance provider. Amma Parenting Center cannot guarantee coverage. We will provide you with a receipt which you may submit.

 

Membership Policies and FAQs

Your annual membership fee enables you to enjoy the benefits of the program for 12 months from your date of purchase. We do not issue refunds for unused months.

When you join the Amma Membership Club, your spouse/partner can enjoy the benefits as well. However, when the two of you attend a workshop or class (other than prenatal classes, which include your spouse/partner), they will need to pay individual tuition. Their tuition will receive the membership discount.

Transactions with our affiliated partner brands are beholden to their individual return, exchange, and warranty policies. Amma is not liable or responsible for any dispute or claim with an affiliated partner.

Frequently Asked Questions

Can my spouse come to the classes? Can I bring a friend?

Tuition to our prenatal classes covers the expectant mother and one support person.

The rest of our classes are priced per person. If you’d like to bring a friend or a spouse/partner, then they will need to purchase a separate admission. As your spouse/partner receives the benefits of your membership, they will receive the member discount on their tuition.

Our New Parent series (New Mama Class or Beyond Newborns) accommodate just the mother and her baby.

How much does it cost to join the membership club?

The membership club has an annual fee of $75. Your membership will be active for 12 months from your date of purchase.

Does my membership renew automatically every year?

No. About a month before your membership anniversary, you will receive an email reminding you to refresh your membership so that you can continue to enjoy all of your benefits.

Will you add additional Amma partners in the future?

Yes. We are always on the lookout for partners who will add value to your membership. If you have suggestions for partners you would like to see added, then please let us know.

The workshops and guest speakers look great! I want to continue coming, but now my kids are getting older. Will you offer topics pertinent to older kids?

Yes. Our goal is to expand our offerings to span a wide range of topics and ages. If you have an idea for a topic of interest, please email us at info@ammaparenting.com.

I know someone who would be a great guest speaker. Can I refer them to you?

We would love to hear about great guest speakers in our community who are passionate about babies, families, relationships, and other relatable topics! Please email us at info@ammaparenting.com.

How do I redeem my discounts with the Membership Club partner brands?

After joining the Amma Membership Club, you will receive a welcome email within two days with everything that you need to redeem your discounts with our partner brands. This will include instructions about how to present your membership code to our partners to redeem your Amma Member discount. If you experience any issue with redeeming your membership discounts, then please email us at info@ammaparentingcenter.com.

COVID-19 Policies and Update

Amma has created policies using recommendations given by the CDC and MN Department of Health to ensure a healthy environment for you as we slowly return to in person education. This includes:

  • Mandatory masks for all staff and clients.
  • Enhanced cleaning procedures.
  • Self health screening and waiver.
  • Limited class sizes.
  • Arranging classrooms to provide space between clients.
  • Limiting communal supplies.

In the case of illness we have put the following policies in place:

  • If you or someone you have had close contact with has tested positive or been exposed, you will be asked to stay home from your Amma class for a 14 day quarantine period. We will include you in class electronically until your quarantine period has expired.
  • If a situation arises and you think you have exposed the class, we ask that you let Amma know immediately so we can communicate that to each class participant. Then we will all meet virtually and return to in person following a 14 day period.
  • If a staff member has been exposed or tested positive we will do our best to replace your instructor to meet in person. Otherwise we may meet virtually until the quarantine period is up. This will be case by case.

Per current CDC Recommendations a person can return to activities when:

At least 10 days have passed since symptoms first appeared AND

At least 24 hours have passed since last fever without the use of fever-reducing medications AND

Symptoms (e.g., cough, shortness of breath) have improved.

To check symptoms and updated recommendations you may visit:

  1. https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html
  2. https://mn.gov/covid19/for-minnesotans/if-sick/index.jsp

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