expecting parents

cancellation & return policies

General FAQs

Frequently Asked Questions

What if there is no orange sign up button next to the class I want?

This indicates that the class is full. You can be added to our waitlist by giving the center a call with the class name, date and location as well as your basic information.

Do you have a waitlist and how does work?

Yes! We can add you to the waitlist for any class.

  • Simply contact us with the class name, date and location as well as your basic information.
  • We will check the waitlist regularly and notify you if a spot opens up in the class you have requested.
  • Note: placement is not guaranteed. For this reason we suggest registering for a back up option. Should a spot become available in your waitlisted session we will give you a no fee option to reschedule to it.

This indicates that the class is full. You can be added to our waitlist by giving the center a call with the class name, date and location.

Can my spouse come to the classes? Can I bring a friend?

Tuition to our prenatal classes cover the expectant parent + one non-pregnant support person.

Tuition to our New Parent classes are priced per person + baby (or twins!) pairing.

Tuition to our CPR or Grandparents classes can be purchased for 1 or 2 participants.

How do breaks work in my class?

Regular scheduled breaks will be given by your instructor including a longer lunch break for full day classes.

Lunch is not provided by Amma. There are many places to pick up lunch or you are welcome to bring a bagged lunch to eat in your classroom.

What form of payments can be used?

We accept most major credit or debit cards with the exception of American Express. Some HSA/FSA cards will process through but you will want to check with your insurance provider on this first.

Do you bill insurance?

We do not bill private insurance however you can check with your provider and may be able to submit for reimbursement. Amma does not guarantee coverage in anyway.

Is a hospital tour part of my prenatal class?

No. We offer childbirth classes in our private offices. Check in with the birthplace at your delivery hospital to learn about tours.

How will I be communicated with from Amma Parenting?

Upon creating an Amma Account you give us permission to communicate with you by the  phone number, text or email provided.

To opt out of a communication, email or text, please email us your request so we can immediately remove you. Click here to for Amma to forget all of your data.

Please note, we don’t sell your email or send many of our own but if you still chose to opt out you will not get confirmation for you classes, receipts or supplemental handouts.

Additionally if you use an Apple ID forwarding email you will not get class information and we cannot update that on our end. You must log back in to your account to make changes.

I was court ordered to take classes. Can I take them with you?

Our classes are not a good fit for parents seeking court ordered class support. We recommend checking in with your case worker for assistance finding classes.

 

cancellations & rescheduling

The following policies apply to Prenatal classes, New Parent classes, and Workshops.

Cancellations may be done by calling the center in advance of your class.

  • There will be a $15 cancellation fee per class for all classes.
  • Any cancellations within 3 days of your class will be refunded at 50%.
  • There are no refunds after your class has started.

Refunds for cancellations for medical reasons will be evaluated on a case by case basis. The $15 cancellation fee may still apply.

Reschedules can be made from one single session class into another, provided there is space. This must be done by contacting the center 3 or more days before your class. Reschedules are not given after a class has been missed.

No reschedules are available for individual classes missed within a New Parent or Prenatal series classes. Example, New Mama or Preparing for Childbirth 3 week.

If you do not get an answered call for a cancellation or reschedule please leave a voicemail and we will honor your cancellation with the given policies.

Although rare, classes may be cancelled due to low enrollment in which case we will work with you to find another session or issue a full refund as needed.

Weather Cancellation Policy

If the class is canceled due to inclement weather, we will contact you directly by email and text. Please check your email often when you see the weather is bad.

Weather related cancellations will be managed on a case by case basis but may include one of the following options below:

  1. An in person class may be switch to a virtual format in certain circumstances.
  2. We will offer a reschedule to existing dates.
  3. You will be auto rescheduled to a newly created new make-up date. Please note you will still be able to reschedule if the new date does not work.
  4. A recurring class, such as New Mama, may skip a week and add onto the series as a make-up date. Your class will be communicated with to meet the needs of the overall group.

You will be notified and given options but we will discuss individual needs with you directly if these solutions are no longer a good fit.

Class registrations

All Prenatal classes accommodate one expectant parent and one non-pregnant support person (partner, mom, sister, etc). Any additional attendees need to register for the class separately and pay full tuition, assuming there is space in the class.

Virtual classes:  Occasionally our classes are recorded for teacher training and development.  Your teacher will always inform you if your class is being recorded, giving you the option to turn off your video if you so chose.

Amma Parenting honors all the ways to become a family. We use the term “expectant parent” to include parents of all genders and relationships to their children, whether it be biological, adoptive, or via surrogate. We use the term “support person” to include any one person who plans to support said “expectant parent”.

The New Mama Class, Mama Again, New Dads, Beyond Newborns and Rolly Pollies accommodate just 1 parent and baby (or twins).

If your family includes two moms or dads, and you’d both like to attend a class that’s great! To ensure you both experience class the way it is intended please each register for different class sessions. 

No children or infants are allowed in prenatal classes or older children in new parent classes.

Families who are not native English speakers or who are hearing impaired will find our Amma Online Classes classes a good option. They have closed captioning and can easily be translated by an interpreter. You can also look into our private childbirth classes, to which you may bring your own interpreter.

 

Class reimbursement

Some health insurances may cover part or all of the cost of your class or allow you to use funds from your health savings account. Be sure to check with your insurance provider. Amma Parenting cannot guarantee coverage. We will provide you with a receipt which you may submit.

Some employers cover the cost of class(es) through an Amma employee benefit. Check to see if your employer is one of them  here.

 

Sick Policies

If any class attendee, including your baby, have a fever (100.4+), vomiting, diarrhea, or other obvious signs of illness, you must protect the others in your class by staying home until:

  • At least 24 hours have passed since last fever without the use of fever-reducing medications AND
  • Symptoms (e.g., cough, vomiting, etc. ) have improved.

 

Please contact your provider if you are unsure whether your baby is eligible to attend class (i.e. mild coughs, colds, or viral illnesses that are resolving) to understand whether the illness is currently contagious and might be transmitted, and whether your baby is cleared to attend class.

Participation Waiver

Below is the Amma class participant waiver for reference. It is signed at the time of registration so you do not need to print and bring it along class again.

Amma Parenting Release for ________________________________

By checking the box and signing below, I hereby acknowledge and agree that Amma Parenting Center, Inc. (“Amma Parenting Center”) offers classes and services, but that none of them offer or give medical advice or provide medical services, nor are any such classes or services a substitute for medical advice or medical services from a licensed healthcare professional or provider, and nor should they be relied upon as medical advice. I further acknowledge and agree that I should consult with my doctor or a licensed healthcare provider (or my baby’s healthcare provider) for any medical questions that I may have, including those questions which may be related to the classes or services provided by Amma Parenting Center.  I hereby covenant not to sue Amma Parenting Center, its directors, officers, shareholders, employees, instructors, contractors, insurers, lessors and agents (collectively the “Released Parties”) for any action, cause of action, claim or injury (whether to person or property) resulting from, related to or in connection with, directly or indirectly, the classes and services offered by Amma Parenting Center, and hereby release and forever discharge Amma Parenting Center and the Released Parties of and from any and all liability, damages,  losses, claims, costs and expenses (including, without limitation, attorneys’’ fees)  I have or might have against any of them arising out of or in connection with the classes or services I receive from Amma Parenting Center.

I have discussed my participation with my doctor or other licensed healthcare provider of my choice and am aware of the risks that my participation in classes or receiving services from Amma Parenting Center may cause, including but not limited to illness, injury or death.

I hereby covenant, understand and agree that, if any time prior to attending a class or receiving in-person services from Amma Parenting Center, any of the following statements are not true, I will not attend such class or receive such services:  (i) neither I nor any participants attending with me have experienced COVID-19 related symptoms in the last 14 days, and (ii) neither I nor any participant attending with me has traveled internationally by sea or air in the last 30 days.

I acknowledge and agree that I am fully, and solely, responsible for my own safety and the safety of any participants joining me.

I HEREBY REPRESENT THAT I HAVE READ THIS RELEASE AND WAIVER IN ITS ENTIRETY AND FULLY UNDERSTAND ITS CONTENTS.  I HAVE SIGNED THIS RELEASE AND WAIVER VOLUNTARILY AND OF MY OWN FREE WILL.  I FURTHER REPRESENT AND ACKNOWLEDGE THAT THIS RLEASE IS BEING RELIED UPON BY AMMA PARENTING CENTER IN PROVIDING SERVICES TO ME AND ALLOWING ME TO ENROLL IN CLASSES.

Signature
Date

 

Inclusion Policy

Being introduced to a range of parenting experiences shows us there are many ways to be a family.

 

At Amma, we are committed to fostering a community of support and inclusion. With ongoing staff training, we will continue to value every new and expectant parent regardless of age, race, disability, ethnicity, family or marital status, gender identity or expression, national origin, political affiliation, religion, sexual orientation, socio-economic status, veteran status, parent type (biological or adoptive), feeding method (breast/chest or bottle), and any other characteristics that make our community unique.

 

As a participant in any of our classes, you are opting into this community of inclusion and support.

Join Our Community

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